FAQ

 

Q: Can i get a disocunt code?
A: Up 2 Pairs extra
3% Discount,Code:NS8890DC

Q: Where are your delivery?
A: We have delivery spots to service shoppers in Los Angels!

Q: Do you ship to my country?
A: Our products are sell to all over the world.  Argentina; Austria; Australia; Belgium;Brazil;Bulgaria;Canada;Cayman Islands; China; Chile;Colombia;Costa Rica;Cyprus;Czech Republic;Denmark; Egypt; Finland; France; Germany;Greece;Hungary; Iceland;India;Indonesia;Ireland; Italy; Luxembourg;Malaysia; Mexico; Netherlands; New Zealand; Norway;Panama; Philippines; Poland; Portugal;Romania;Russia; Saudi Arabia;Singapore; Slovakia;Spain; Sweden; Switzerland; Thailand;Turkey; United Arab Emirates;United Kingdom;United States;Venezuela...

Q: How do I return items purchased on nikeshox.us.com?
A: We design products to bring quality and performance to your active life. We feel the same way about customer service. If you feel the need to return or exchange an item based on the guidelines below, we will gladly make it happen.
Please contact us if you need to return or exchange. All packages should be sent via a trackable method. We recommend using UPS, Fedex or USPS regular ground sevice. nikeshox.us.com is not responsible for packages lost in transit. Shipping charges must be paid by customer and these charges are non-refundable.
Once we receive the item, please allow 7-10 business days from the date we receive your return to complete your return or exchange. If you wish to cancel your order, you must email us immediately. $10 cancellation fee will be charged (Important!!!). Majority of orders are dispatched within 1-2 days from the order date. Shipped orders cannot be cancelled.

Q: How long i can get the refund money?
A: When we refund the money to you, we will email to you, often need about 15 to 30 days to arrive your account.

Q: How do I track my order?
A: When placing an order on nikeshox.us.com, it is important to provide a valid email address. All order status updates will arrive via email.
You can check the status of your order at any time by following these steps:
1. Go to nikeshox.us.com
2. Log in using your profile name and password
3. Go directly to the Order Status section (located in the top right of your screen next to the shopping cart).
4. Here you can view current and past orders by order number, order date, total and status
Once an order has been placed on nikeshox.us.com an Email Confirmation will be sent. After your order has been porcessed and shipped you will receive a Second Email to tell the tracking number. If you have never get the tracking number, please contact us. may be your email is wrong, may be we are forget etc...
If you have any additional questions about your nikeshox.us.com order, please contact us:
nikeshox.us.com@hotmail.com
 
Q: Can I get a catalog of new arrival?
A: We do not publish a mail-order catalog because the inventory changes too frequently.We are updated daily with size and style information and new products and sizes are posted as soon as they are available.We encourage you to check the website for the products you need. Our items update everyday, if you are interesting about our website, please remember to add the web address to your favorites or social media bookmarking.

Q: How can I get to know the items is in the stock?
A: We will regularly post the items which out of stock, pls keep an eye on our website. Once the items arrived, we will update the stutas ASAP.

Q: Can I make changes to my order?
A: You can change your order before ship out. Because we pride ourselves in processing your orders quickly and efficiently, once your order has been confirmed, we can no longer cancel or modify your order.
Please offering us the most real and reliable information, so we can make sure our items will be delivered to you.

Q: Are the pictures on your website the same as the items you sell?
A: Yes, of course. All the pictures and discription that we provide to you must be true and authentic. All material presented herein is believed to be reliable. Purchase your interesting item on our web is your wisdom choice.

Q: What payment methods can I use?
A: nikeshox.us.com aceept following payment at present

  •                         Credit Card- Visa, Visa Electron (paying online is the safest)
  •                         Western Union (15% discount)
  •                         Money Gram (15% discount)


At this time, we do not accept cash, checks, or money orders, nor do we offer any sort of layaway or COD service.
If you have an APO/FPO billing address, or if you have any other questions about placing an order, please contact us: nikeshox.us.com@hotmail.com

Q: How much for Shipping and Handling?
A: The shipping fee depends on the quantities. the more you order the more discount. you can check the shipping fee, when you checkout of the products.

Q: Can I track my stuff on-line when I pay? How long I can get my stuff?
A: Yes, when we send the items, we will give you a tracking number. You can track your package on-line 2 days later, and delivery time varies depending on your location and shipping method, but most packages arrive in approximately 4-7 business days. we sell to more than 80 countries. some countires may be need about 7 to 10 business days.

Q: How can I get information after I have paid for the shoes?
A: We will e-mail the tracking number of the express company to you as soon as we receive the tracking number.

Q: Can I ship outside of the US?
A: Yes, we can ship to addresses outside of the United States. But the the delivery time depends on the distance. For your protection, we will be unable to change your address once your order has been submitted. Please double check your shipping information before you submit your order.

Q: Can you reserve a shoes for me until I can pay for it?
A: Yes of course, the only thing you have to do is to confirm it by e-mail and we will keep them for you for one week. However, after one week, if we haven't received your payment, we will sell it further to someone else.
 
Q: Are you sell authentic nike products?
A: Yes. All of our products are authentic and come with their original box. We do not sell fakes,variants, or customized products.

Best Regards

NIKESHOX.US.COM

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